Privacy Policy

To enable us to provide you with our products and/or services, we ask of you to provide us with your personal information such as your name, address and contact number. We may also keep records relating to your access to our web server. For that purpose, cookies may be sent by our server to your system and may be collected by our company due to your access to our server by using your system.

You will provide certain personal information to us when you: (a) sign up for Giant Citibank Members Credit Card or one of its partner's membership program; (b) sign up for special offers from selected third parties; (c) enter contests sponsored by Giant or one of our partners; or (d) send email messages, submit forms or send other information to us. We may collect personal information from you at other points on our site that state that personal information is being collected.

Your information and records described above will be stored and maintained in our database only for a necessary period of time and will be kept confidential by us.

We use industry-standard efforts to safeguard the confidentiality of your personal information, such as firewalls and secure socket layers where appropriate. However, "perfect security" does not exist on the Internet.

From time to time, you may receive e-mail messages from Giant Malaysia about products, services, promotions, contests or other events or offerings that may interest you. Some e-mail messages from Giant Malaysia are automated. Giant Malaysia will allow any member to unsubscribe to any e-mail communication from us and be removed from our mailing list. If you would rather not receive any e-mail from us, let us know by sending a message to

For the purposes described above, Giant Malaysia may share your personal details with other departments in our company and/or any associated company. Your personal details may be shared with third parties for the purpose of any other contract between you and our company. In such case, our company will endeavour to ensure that the recipients do not use your personal details other than for the limited purpose determined by Giant Malaysia within the scope of your consent and will endeavour to ensure that they secure the user's personal details from unauthorised use. The user's personal details may only be disclosed to other third parties in exceptional cases required by laws or regulatory authorities.

Please note that you are given options with respect to whether you agree to the foregoing collection, storage, use and disclosure of your personal details by Giant Malaysia, by choosing whether to submit your personal information or not. If you submit personal details to our company, this shall be deemed as your consent and agreement to these policies regarding the collection, storage, use and disclosure of your personal information by our company. Although it is not obligatory for you to provide your personal details to Giant Malaysia, failure to do so may result in Giant Malaysia being unable to provide certain services to you.

If you would like to inspect, correct, update or delete the Information stored in our database, or if you would like to stop receiving further marketing materials from us, or if you have any question or comment about our privacy policies, please contact us at: 03 - 55448888.

This declaration is only valid for customers in Malaysia.

GCH Retail (Malaysia) Sdn Bhd (667035-P).